Privacy Policy

Introduction

At PointNow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform and services.

Information We Collect

1. Personal Information

Name, email address, and phone number
Business registration details (for business accounts)
Payment information (processed securely through third-party providers)

2. Usage Data

Transaction history and loyalty point activities
Device information and IP address
Browser type and version, operating system

3. Customer Data (For Businesses)

As a business using PointNow, you may upload customer information. This data:

Belongs exclusively to you and is encrypted on our servers
Is never sold, shared, or used for third-party advertising
Can only be accessed by verified business owners

How We Use Your Information

1
Service Delivery
To provide, maintain, and improve our loyalty platform and services
2
Communication
To send you important updates, notifications, and respond to your inquiries
3
Security
To detect, prevent, and address technical issues and security threats
4
Analytics
To analyze usage patterns and improve user experience (anonymized data only)

Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption

Secure server infrastructure

Regular security audits

Access controls and authentication

Data Sharing and Disclosure

We Do NOT Sell Your Data

PointNow does not sell, rent, or trade your personal information or customer data to third parties for marketing purposes.

Limited Sharing Scenarios

•Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, hosting services) who assist in operating our platform, subject to strict confidentiality agreements.
•Legal Requirements: We may disclose information if required by law, court order, or government regulation.
•Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets, with prior notice to users.

Your Rights

Access

Request access to your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your data

Export

Export your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

Essential Cookies: Required for the platform to function properly (cannot be disabled)

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@pointnow.io

Phone: +60 11-6246 4247

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.